Gift Cards & Account Credits
Online Gift Certificates:
- Online Gift Certificates must be associated with a Customer Account - If you don't already have one, create your account now!
- Your Online Gift Certificate must be redeemed (converted into an Account Credit,) before making your purchase.
- All your Account Credits are conveniently tallied and managed in one place. Redeem partial or full amounts during checkout.
Create Your Customer Account Now »
Redeeming Online Gift Certificates:
- From your Customer Account Page, select Redeem Gift Certificate:
- Or, during the second step of checkout, enter your Gift Certificate code in the field and click the Redeem button:
An Online Gift Certificate must be converted into an Account Credit:
Viewing Your Account Credit Balance
Once you've been issued an Account Credit or converted an Online Gift Certificate into Account Credit, you can view your available balance from the Customer Account Balance Page.
Using An Account Credit:
- Log in to your account before checking out - Account Credits are tied to your customer account and will only be visible once you are logged in.
- During Step 2 of the checkout (Shipping Methods/Payment Methods), select "Apply Credit Balance" as your payment type to use partial or full credit.
- On the next screen you'll be able to select a second payment type if an additional balance is due.
- Your account credit is now applied!
Account Credits for Returned Products:
- If a Customer Account was not created at the original time of purchase then one will automatically be created when an Account Credit is issued
- Automatically generated accounts will be affiliated with the email address used when the original order was placed
- The temporary username and password will be the part of the email address preceding the "@" symbol
- The login credentials can be changed after the first login if desired
- Account credits will not expire. Please contact us if any assistance is needed locating an Account Credit.
FAQ's
Can I use multiple Online Gift Certificates for a single order?
Yes. Online Gift Certificates are converted to Account Credit. You can apply any amount of your Account Credit Balance as a payment method when checking out through the website.
Can I use a physical In-Store Gift Card for online purchases?
No. In-Store Gift Cards and Online Gift Certificates are tracked separately. In-Store Gift Cards can only be redeemed in our physical boutique.
Will my Online Gift Certificate or Account Credit expire?
No. Once your Online Gift Certifiate has been converted to an Account Credit it will forever be associated with your customer account. If your customer account is deleted or closed out, any account credits are also deleted. Account Credits have no cash value and can only be used as a payment method for in-stock products via our website.
Can I redeem an Online Gift Certificate / Account Credit along with coupons or Rewards Points?
Yes. Since Online Gift Certificates get converted into Account Credit, a payment type, you will apply your coupon/keycode/reward points as usual and select "Apply Credit Balance" as your payment method.
