Business Policies
Privacy
At Delicious we respect your privacy and security! Customers will automatically be added to our mailing list so that we can communicate electronically about your order and keep you informed of site specials. Our mailing lists are never sold or traded! Your orders are transmitted and processed using our secure server. We know that a customer who feels safe and respected will be a returning customer!
Storefront / Mailing Address
Our Storefront / Mailing Address is:
Delicious LLC.
212 E. Girard Ave.
Philadelphia, PA 19125
Shipping & Processing Times
Orders are usually shipped within 3 business days. Our offices are open Monday through Friday, and are closed on Saturdays, Sundays, and holidays. Weekends and holidays are not considered business days, and orders are not processed during these times. Orders received after 12pm will begin processing the following business day.
You will be notified if anything is backordered or if there will be a substantial delay for any reason. If you have a strict deadline by which you need to receive your order please contact us to confirm your shipping options.
Sales Tax
Sales tax is charged on applicable items only for orders sent within the states of Pennsylvania and Florida.
Backorders / Out of Stock Merchandise:
We always try our best to keep inventory levels accurate, however the products you see on our site are the same ones we sell through our store and also through our pop-up boutiques, so occasionally inventory levels may not be correct. If an item you ordered is unavailable you may wait for the item to arrive, substitute a different item of the same value, or cancel the unavailable item and receive a refund for it. Rewards Points (Delicious Dollars) are not earned on cancelled items, as they are only rewarded for actual dollars spent through completed sales.
Identity Verification
Delicious LLC takes online payment security seriously. Our credit card processor requires multiple pieces of information during checkout that must be verified in order for a transaction to be approved. If a transaction is declined or is flagged as high risk it may be because some of the information entered does not match what's on file with the bank. Sometimes this is an address, a zip code, or a CVV number that was entered incorrectly and set off a red flag with our fraud prevention system. In these cases we will ask our customers to provide further information to insure the validity of the transaction.
The verification that we require is to protect our customers from getting charged fraudulently and to protect ourselves from sending out merchandise to an incorrect address.
Delicious LLC may ask to verify one or more pieces of information to assure that everything is in order.
- Address Verification
- Email/phone Verification
- CVV code Verification
- Name and Phone Number of Credit Card Issuing Bank
- We may need you to photograph both a form of ID and the credit card used for the transaction in hand. You can cover the first half of the credit card number with your thumb or finger leaving only the last four digits visible. This is to confirm that you have the card and ID in your possession and that someone hasn’t just gotten a hold of your credit card or billing statement.
- For high value orders being shipped internationally we may require that payment be made by money order or wire transfer until we have established a transaction history.
Disclaimer
All content on this site, including, but not limited to: informational content, graphic images, and program code such as html and javascript are the copywrited material of Delicious LLC and may not be reproduced in any manner without the expressed written consent of Delicious LLC.
All prices listed are accurate to the best of our ability. In the rare case an item is mislisted, Delicious Boutique reserves the right to refuse to sell the item at the listed price.
Please note that upon placing an order, a receipt is automatically mailed confirming the purchase intent. This receipt does not constitute a contract, and orders may be canceled at any time due to insufficient stock, inability to authorize a credit card, suspicion of fraudulent intent, discovery of an incorrect item price, or any other reason, as we see fit. Please further note that Delicious shall have the right to refuse or cancel any such orders whether or not your credit card has been charged. If your credit card has already been charged and your order is cancelled, Delicious shall issue a credit to your credit card account in the amount that was charged.
